''IT IS BETTER TO KNOW SOME OF THE QUESTIONS THAN ALL OF THE ANSWERS''
As James Thurber, The New Yorker author, humorist and cartoonist once said, potentially, referring to the frequently asked questions section on a website.
BALANCE
Our formulation is free from any allergens: celery, gluten, dairy, eggs, fish, lupin, molluscs, mustard, peanuts, sesame, soybeans, sulphur dioxide, sulphites and yeast. All the ingredients are vegan and our products are free from GMOs, colours, flavourings and preservatives.
All our ingredients are ethically sourced only from certified suppliers.
All our ingredients are vegan and our products are suitable for vegans and vegetarians.
The quality and safety of the product are our priority.
Our food supplements are produced on a highly accredited, GMP, ISO and BRC certified manufacture, which ensures the best possible safety and quality of the product. Our manufacturing facility is also certified as Halal and Kosher.
High-quality ingredients from certified and organic suppliers are carefully capsulated and packed in jars made from biophotonic glass, which protects the ingredients and prolongs the natural quality of the product without the use of any preservatives.
The lid of our jars has a compression seal within it, which decompresses once opened and re-compresses once the lid is retightened. This will allow you to reuse your jar again and again while storing capsules safely.
We recommend taking 3 capsules daily 20-30 minutes before your first meal or with it. Please, do not exceed the stated dose.
We also want to remind you that a nutrient-dense and varied diet is key to your health. Food supplements are not a substitute for a balanced diet and healthy lifestyle, but rather a complement to it.
Always consult with your GP before taking any supplements, especially if you are pregnant, breastfeeding, taking prescription medication or under medical supervision.
Every body has its own biochemical individuality, unique rhythms and unmet needs.
In general, it takes about 3-6 months for hormonal cycles to recalibrate and balance to restore. However, it may take much longer, especially if you are getting off the contraceptive pill.
Don't rush and remember that cultivating sustainable physical and mental wellbeing takes time.
Take a holistic view of your health and remember the importance of varied nutrition, daily movement and mindfulness practices to achieve and sustain long-lasting balance.
Our jars are made from biophotonic glass, which is good both for your health and our planet, 100% recyclable and reusable in the factory and in your household.
The lid of our jars has violet-colored sealing element within it, to enable the jars to be hermetically sealed. The jar decompresses when the lid is opened and re-compresses once the lid is retightened. This will allow you to reuse your jar again and again while storing capsules safely.
REFUNDS & RETURNS
We are so sorry that happened! Please email us at info@temporalmatters.com and we will ship you a replacement right away.
If you have been waiting for more than 5 business days please email us at info@temporalmatters.com and we will help you sort this out.
We really hope that you enjoy our products, but if for any reason you are not satisfied with your purchase, you may request a refund by emailing us at info@temporalmatters.com. We will send you a return shipping label and instructions on how and where to send the package.
We have a 30-day return policy, which means you have 30 days after receiving your item to email us with a request for a return. We’ll refund you the full cost of the product less shipping and taxes. To be eligible for a return, your item must be unused, unsealed and in the same condition that you received it.
Once you submit a return request, we will process it and will let you know when the refund has been approved. It might take some time for your bank or credit/debit card company to process the refund.
SHIPPING & BILLING
We accept all major credit and debit cards (Visa, MasterCard, American Express) JCB, Diners cards and PayPal.
We know you already checked the spam folder, so please email us at info@temporalmatters.com and we will resolve the issue.
We offer shipping throughout the UK.
After you have placed your order, it will be processed, carefully and sustainably packaged by our team and shipped to you within 24 hours.
With our standard delivery option, your order will arrive to you within 2-4 days from the moment you have placed it on our website. With our express shipping, you can expect your package to arrive anytime from 1-3 days.
We are here to help and we endeavoured to answer some of the most common questions, however, if you are still looking for help, please contact us at info@temporalmatters.com